Understanding Scan Forms Results
After ODA processes your data, you’ll either be notified how to access the results online or the results will be sent to you in PDF or Word form via email. But then what?
This area features accessing evaluation results and then making sense of the raw output as a first step in interpreting your results and sharing the finds with others.
Reading Raw Customer Satisfaction Results
If you submitted customer satisfaction scan forms to ODA, you may receive both a 1-2 page summary as a Word document and a PDF file with detailed results of your program event generated with SPSS. This interpretation guide will help you with the latter (detailed SPSS output).
Reading Regional ANR Results
Output for all regional ANR forms can be interpreted using this guide.
Reading Food Safety Results
For help interpreting your Food Safety results, use this guide.
Reading the Net Promoter Score
For help interpreting your Net Promoter Score, go to this page.
Telling Your Story
To learn how to interpret your results and then communicate the findings to various audiences and stakeholders, go to this page.